Click4Advisor has developed a number of User Friendly functions to help ensure that all your advice-gathering sessions are the best they can be:
Advisor Profile & Feedback Each Advisor's Phone Link pop-up window has a link to a full advisor profile that details the Advisor's expertise and experience, as well as feedback from previous Users of the Advisor's services, so you know what to expect.
Dynamic Advisor Status An Advisor's Graphical Phone Link on a website is empowered to dynamically display whether the Advisor is currently available, unavailable or busy on another call, so no wasted effort.
CallBack Request If an Advisor is not available or busy, a User can easily submit a CallBack Request and the Click4Advisor system automatically makes the call connection once the Advisor beciomes available.
Appointment Scheduling Users and Advisors can use Click4Advisor's integrated Appointment Scheduling Calendar request and confirm advice appointments. The Click4Advisor system then automatically processes the call at the appointed time.
Buffer Zone To protect against any unexpected, unforeseen connection issues between a User and their intended Advisor, Click4Advisor provides a Buffer Zone within which if Users are unable to reach their Advisor and disconnect, they are not charged.
Real-Time Balance Calculations & Timer When you are ready to make a call, Click4Advisor immediately divides your account balance by the Advisor's per minute rate and displays to you how long your session can be. Once you connect, a display timer begins counting down your time remaining, so you always know your status.
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